Must-Read Before Purchase: Terms of Service for uskamcy.com
Share
uskamcy.com Terms of Service
1. Terms of Service
Welcome to our store (hereinafter referred to as "this Website"). Please read the following Terms of Service carefully before using the Website. By accessing or placing an order, you agree to be bound by these terms.
Eligibility:
You must be at least 18 years old or use this Website under the supervision of a parent or legal guardian.
Account Security:
Please keep your account information secure. We are not responsible for any loss resulting from the disclosure of your information due to your own actions.
Prohibited Conduct:
Includes but is not limited to malicious orders, fake reviews, interference with site operations, or infringement of intellectual property.
Service Changes:
We reserve the right to modify or terminate any services at any time without prior notice.
2. Shipping Policy
Processing Time:
Orders are typically processed within 1–3 business days. Delays may occur during holidays or peak sales periods.
Shipping Time & Fees:
Shipping from the U.S.: 5–10 business days
Shipping from China (when U.S. warehouse is out of stock): 45–60 business days
Shipping Fee: Free shipping on orders over $3000; a flat rate applies to orders below this amount.
Customs Duties:
International orders may incur customs duties, which are the buyer’s responsibility.
Order Tracking:
You will receive an email with a tracking number once your order has been shipped.
3. Payment Policy
We accept the following payment methods:
Visa, MasterCard, American Express
Apple Pay / Google Pay
PayPal
All transactions are secured with SSL encryption to ensure payment safety.
4. Billing Policy
Pricing Statement:
All product prices are based on the currency displayed and may fluctuate due to exchange rate changes.
Taxes:
Depending on your location, local taxes may apply and will be calculated automatically at checkout.
Billing Information:
Please ensure your billing information is accurate to avoid delays in processing your order.
5. Refund & Return Policy
Return Window:
Returns are accepted within 30 days from the date you receive your order.
Conditions for Returns/Exchanges:
The item is unused and in its original packaging
Wrong item received or product quality issues
Damaged in transit (photo evidence required)
Refund Process:
Once your return is received and approved, we will process a refund to your original payment method within 5–7 business days.
Shipping Costs:
Quality issues or wrong item: We cover return shipping
Non-quality-related returns: Buyer is responsible for return shipping
6. Privacy Policy
We value your privacy and are committed to protecting your personal information.
Information We Collect:
Includes but is not limited to: name, email address, shipping address, phone number, and payment details.
Purpose of Collection:
Used for order processing, customer service, marketing analysis, and service improvements.
Data Protection:
We use encryption and firewall technologies to ensure the security of your data.
Third-Party Disclosure:
We do not sell or share your information with third parties, except when necessary for order fulfillment or required by law.
7. Customer Support & Contact Information
If you have any questions or suggestions, feel free to contact us:
Customer Service Email: kamcyshopify@126.com
Phone: +8613828887990
Business Hours: Monday to Friday, 9:00 AM – 6:00 PM (GMT+8)
KAMCY Shenzhen Headquarters
Tel: +86-755-27346890
Email: kamcy@126.com
Address: Building 3, Chuangfu Industrial Zone, No. 172 Tiegang Reservoir Road, Xixiang, Bao’an District, Shenzhen, Guangdong Province, China
KAMCY Jiangxi Production Base
Email: kamcy02@126.com
Address: Building A6, Zhoujiang Intelligent Manufacturing Industrial Park, Economic & Technological Development Zone, Pingxiang, Jiangxi Province, China
KAMCY Huizhou Production Base
Address: 4th Floor, Building 13, Phase 3, Xinlikang Lechuang City, Queyan Road, Huicheng District, Huizhou, Guangdong Province, China
KAMCY Hong Kong
Company Name: KAMCY INTERNATIONAL COMPANY LIMITED
Address: Room 02, 21/F, Hip Kwan Commercial Building, 38 Pitt Street, Yau Ma Tei, Kowloon, Hong Kong